Returns Policy

Unopened and unused products purchased on may be returned within 15 days of receipt of shipment. Customer is responsible for return postage. Once we receive the item(s), we will return your money.

For defective, damaged, or wrong goods. You can

A: get an replacement ( we'll be responsible for shipping costs )

B: get a pull or partial refund according to the concrete conditions

To kickstart the return process, please send an email to with “Replacement”, "Refund" or “15 Days Return” in the subject line as well as the order ID Number and reason for return/refund/replacement in the body of the email.

We are constantly looking to improve our products and website, so we'd love to hear your feedback. If you have any questions or suggestions, don't hesitate to Contact Us.